Q: How can my company join Reset and get Reset Individual Cards for my employees?

Step 1 Register as a Supplier Member Contractors and suppliers can join Reset by completing the online registration here . We will send you a Welcome Pack containing Reset Member Certificate, Reset vehicle sticker and useful information regarding your Reset membership. As soon as your registration is processed you will receive an email confirmation, and you will be able to log on to your Reset Dashboard where you can start completing your supplier profile and invite your cardholders. Step 2 Invite Reset Individual applicants Go to the My Employee section of the Reset Supplier Dashboard where you can either send invites directly to your employees requiring Reset cards for them to complete or you complete the applications on their behalf. Reset will process the applications and you will receive updates throughout the process to keep you informed of the progress. Virtual card details will be available once a cardholder’s profile is activated and can be accessed with the Reset Cardholder app. If you need a copy of these please contact support@rcscard.co.uk . Physical Reset Individual cards will be delivered within 10 working days of a successful application. Your cardholder will be able to log in to Reset Client Sites using either their Reset Individual or Reset Virtual (Reset Cardholder App) card details. Cardholders can present their cards anywhere to quickly and easily provide proof of competences and qualifications held.

Q: How much does it cost to join Reset?

For subscription costs please click here .

Question 1

Will my personal details be secure?

Accepted Answer

Yes. All cardholder and verifier details are stored on secure servers. Information can only be accessed by authorised cardholders and registered verifiers. No information is shared with any other party.

Question 2

Why must I give my email address and a password to check the details of a cardholder?

Accepted Answer

Every online verification of a cardholder's details is logged and stored on our secure servers. The system requires an email address and password to identify the person carrying out the check. Should it be required for your protection, the logs can provide proof of when checks were made and by whom.

Question 3

Where can the Reset card be used?

Accepted Answer

You can present your Reset card as proof of your qualifications and competences to anyone anywhere, in any organisation. With your permission, if they have access to the internet using a PC, Mac or smartphone, they will be able to see and verify your details online.

Question 4

What happens if my card is lost or stolen?

Accepted Answer

Please call us as soon as possible on 0800 612 6062. We will then disable access to your personal details online and arrange for a replacement card to be sent to you. Your old card will then be disabled and will no longer work with our systems.

Question 5

If I view a cardholder’s details is this check recorded?

Accepted Answer

Yes. Every check is logged and the details are stored on our secure servers.

Question 6

Can I save the cardholders’ details that I check?

Accepted Answer

Yes. You can generate a cardholder profile report. Each report is time and date stamped along with the verifier’s details.

Question 7

I have received my Reset Supplier login details how do I complete my company information?

Accepted Answer

If you need any help with completing your company information please contact our Support Team on membershipsupport@rcscard.co.uk.

Question 8

How will Reset save me time and money?

Accepted Answer

A Reset Cardholder’s competences and qualifications can be checked in less than a minute so that they can arrive at their place of work without excessive delay. For a cardholder or their employer the overall time and money savings are higher than their monthly subscriptions. Client Sites can use Reset services FREE of charge. Clients save time and money – checking and verifying qualifications and competences with Reset takes a fraction of the time consumed by manual verification methods.

Question 9

How can my company join Reset and get Reset Individual Cards for my employees?

Accepted Answer

Step 1

Register as a Supplier Member

Contractors and suppliers can join Reset by completing the online registration here.

We will send you a Welcome Pack containing Reset Member Certificate, Reset vehicle sticker and useful information regarding your Reset membership.

As soon as your registration is processed you will receive an email confirmation, and you will be able to log on to your Reset Dashboard where you can start completing your supplier profile and invite your cardholders.

Step 2

Invite Reset Individual applicants

Go to the My Employee section of the Reset Supplier Dashboard where you can either send invites directly to your employees requiring Reset cards for them to complete or you complete the applications on their behalf.

Reset will process the applications and you will receive updates throughout the process to keep you informed of the progress.

Virtual card details will be available once a cardholder’s profile is activated and can be accessed with the Reset Cardholder app. If you need a copy of these please contact [email protected].

Physical Reset Individual cards will be delivered within 10 working days of a successful application.

Your cardholder will be able to log in to Reset Client Sites using either their Reset Individual or Reset Virtual (Reset Cardholder App) card details.

Cardholders can present their cards anywhere to quickly and easily provide proof of competences and qualifications held.

Question 10

How much does it cost to join Reset?

Accepted Answer

For subscription costs please click here.

Question 11

Why is my Asbestos Awareness qualification showing as expired when my certificate shows it still in date/no expiry date?

Accepted Answer

In light of the 2012 update to the Control of Asbestos Regulations Reset made changes to the way it manages and displays Asbestos Awareness qualifications on cardholders’ profiles.

Regulation 10 of the Control of Asbestos at Work Regulations 2012 establishes the need for asbestos training in general, and states that such training needs to be;

– given at regular intervals

– adapted to take account of significant changes in the type and nature of the work

– provided in a manner appropriate to the risks involved, ensuring the employees are aware of the findings of the risk assessment and any relevant air monitoring

The accompanying ACoP L143 – Work with Materials Containing Asbestos paragraphs 264 to 272 state that refresher training should be given at least every year.

To ensure that you are complying with your statutory obligations and in order to assist Client Sites (hospitals, airports, universities etc.) in their compliance with these regulations and guidance, Reset will display Asbestos Awareness qualifications as expiring 12 months after the date they were awarded.

You can check the status of your individuals’ Reset profiles at any time by logging in to My Employees via your Reset Dashboard.

Reset can help you book Asbestos Awareness full or refresher training for your staff. Every Cardholder is entitled to exclusive discounted prices when booked through Reset.

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